Dear DVLA, No. Just, No.

[huggeroftrees]

If I come to you with a question, a request for information or as it were a perfectly valid enquiry, please do not reply with a stroppy form email which lacks any information originally requested, demands items from me in CAPSLOCK (why so shouty? Twas an innocent enquiry) and links to the previously unhelpful web-page Which, if you might recall, WAS WHY I WROTE TO YOU IN THE FIRST PLACE!!!!

FFS!!!

GAH!