Dear DVLA, No. Just, No.

If I come to you with a question, a request for information or as it were a perfectly valid enquiry, please do not reply with a stroppy form email which lacks any information originally requested, demands items from me in CAPSLOCK (why so shouty? Twas an innocent enquiry) and links to the previously unhelpful web-page Which, if you might recall, WAS WHY I WROTE TO YOU IN THE FIRST PLACE!!!!

FFS!!!

GAH!

DOES NOBODY FLY BACK FROM PISA ON A SATURDAY NIGHT OR A SUNDAY?!!!

Fact: PMT and the making of travel arrangements do not go together at all well.

TH requires booze. In the shape of a very very large hammer. QUICKLY!!! (also a flight back from Pisa at a decent time to an airport in the north of England - oh and a website that let her look for that enquiry)

YES IT'S VAGUE. I KNOW THAT. BUT YOU WON'T TELL ME WHERE YOU FLY TO SO I CAN'T FILL IT IN CAN I?!!! MANCHESTER? Oh. No flights. Ok. Liverpool? No? *hunts for a list of airports in the north of England*

Dammit. I'm going to have to go to a travel agent. Let them do all this bloody crawling about through databases that require PRECISE INFORMATION THAT I DON'T HAVE!